FAQ List

Notebook - パソコンがアイドル状態になった後、Bluetooth機器の接続が切れることがあります。
Notebook - F3 リカバリー手順 (Windows 7)
Notebook - ファンクションキー(Fn)操作一覧
Notebook - スリープ状態から復帰しても画面が真っ暗なままになります
Notebook - NVIDIA ShadowPlayでゲーム動画を録画した時に音声が録音されません
Notebook - サウンドノイズが発生しています
Notebook - Windowsを起動するとき、もしくはWindowsをシャットダウンするときに「OneDrive.exe - アプリケーション エラー」が発生します。
Notebook - 管理者権限のないアカウントでログインする際にDragon Gaming Centerの起動を制限する方法
Notebook - 有線LANもしくは無線LANの接続が不安定、もしくは突然接続できなくなってしまった時の対処方法
Notebook - Nahimicの更新方法

[Windows 10] It failed to access Microsoft applications in the start menu, or these applications show error message or close suddenly, such as photo and music applications.
This is a known issue for Windows 10 and has been found under specific situations and languages such as Hebrew, Croatian... To solve the problem, please keep the internet connected for a while. The...
[Windows 10] Why is there messy code in some programs, such as NVIDIA control panel, Xsplit Gamecaster and Steelseries Engine 3?
This is a known issue for Windows 10 language pack and will be fixed by Windows Update in the near future....
[Game Master] Heroes of the Storm Graphics Tweak Guide
Please refer to the PDF file....
How to use Battery Calibration to calibrate the battery?
Battery Calibration is a built-in battery software, it can help you to calibrate the battery (to reset the battery power setting) through one simple click. To run Battery Calibration, left click o...
When I plug in the AC charger and start charging battery, why does the system show "(plug in, not charging)" even if the battery capacity is not full?
Please check the battery capacity before connecting the AC adapter. If the battery capacity is higher than 90%, the system won’t start charging the battery. This is to avoid the loss of battery life s...
How to solve the error messages of MSI True Color?
Please use the latest version of MSI True Color from MSI Official website.Then, please follow the following document for installing MSI True Color.>> http://www.msi.com/pic/faq/10016291@2015-0709-06...
[Windows 10] When I try to start [Reset this PC] in both Windows settings and F3 Recovery, System will show an error message [there was a problem resetting your PC. No changes were made].
(For Windows 10 pre-installed system only) If the capacity of your system disk, also known as OS_Install(C :) is not more than 128GB, [Reset this PC] in both Windows settings and F3 Recovery might ...
[Windows 10] What should I do if there is a message box showing "The disc image file is too large and will not fit on the recordable disc" when BurnRecovery tool is creating the system recovery disc?
(For Windows 10 pre-installed system only) Please download and update the BurnRecovery tool http://download.msi.com/dvr_exe/w10_BurnRecovery_4.0.1507.1901.zip. Since the disc image file is very la...
How to correctly install MSI True Color?
Please refer to the attached file for correctly installing MSI True Color....
Microsoft Office files (Such as Word) can’t be opened correctly or pops up an error message that program has stopped working.
There might be a software conflict between Bluetooth driver and Add-ins in Microsoft Office. Please try to follow the instruction and stop Add-ins function. Take Microsoft Word 2010 for an exampl...