FAQ List

Notebook - ネットワーク接続が不安定になった時の対処方法
Notebook - CPUまたはDISKの使用率100%になった時の対処方法
Notebook - Killer LANドライバインストール時にエラー1923または1939が発生する場合の対処方法
Notebook - 製品登録方法について
Notebook - インテル® ラピッド・ストレージ・テクノロジーのリンク電源管理を無効化する方法
Notebook - エクスプローラーをクリックして開くまでに時間が掛かる時の対処方法
Notebook - GV72のデザイン変更による仕様について
Notebook - VR ONEバッテリーとケーブルの取り付け方法について
Notebook - Windows10 Fall Creators Update(バージョン1709)にアップデート後、F3リカバリが使用出来なくなった時の対処法
Notebook - インテル® Management Engine (ME) の脆弱性に関する対策

[Mouse] DS101 Frequently asked questions
Please refer to the PDF file for troubleshooting....
[Windows 10] How to uninstall applications if I can't see them in the Programs and Features List of Control Panel?
Pleaser follow the steps below to uninstall applications: 1. Click on the Windows icon in the left low corner of desktop. 2. Select "All apps" 3. Find the application you want to remove. 4. Righ...
[Windows 10] Why can't I find my pre-installed Antivirus software after upgrading to Windows 10?
In order to avoid any compatibility issues, Antivirus software would be uninstalled automatically, if the Antivirus software doesn't support Windows 10 even if you choose “Keep personal files, apps an...
[Windows 10] Why is my notebook not included in MSI Windows 10 upgradable list but receives the notification "Get Windows 10 App"?
Windows 10 Upgrade Offer is valid for qualified and genuine Windows 7 and Windows 8.1 notebooks, but the upgradeability of a notebook includes driver and firmware support, application compatibility, a...
[Windows 10] Nahimic's sound effect cannot work with some Windows apps, such as Music and Movie app.
Nahimic doesn’t support Windows apps, such as Music and Movie app. If you launch an audio file from a Windows app, Nahimic audio and microphone effects won’t work. If you like to enjoy audio experi...
[Windows 10] Upgrade Information & Troubleshooting Guide
Please refer to the attachement file for Windows 10 Upgrade Information and Troubleshooting Guide....
[Windows 10] MSI True Color shows my Operating System is WIN8_64, but I'm actually running Windows 10. What should I do?
Please update the MSI True Color 1.4.546 or later version to solve this problem. Download MSI True Color 1.4.546: http://download.msi.com/uti_exe/nb/Install TrueColor20150728_1.4.546.zip...
[Windows 10] How to use MSI BurnRecovey on Windows 10 preloaded system?
(For Windows 10 pre-installed system only) Please refer to the attached SOP/Manual....
[Windows 10] Why can't Windows 10 be activated successfully?
Please refer to the attached PDF file....
[Windows 10] How to use F3 Recovery on MSI Windows 10 preloaded system?
(For Windows 10 pre-installed system only) Please refer to the attached SOP/Manual....